The water reservoir emptied overnight!

Q: The vase drained quickly, and now the soil is soggy. What happened?
A: This sounds like a siphoning issue, which happens when two things go wrong at the same time:

  1. The wick was too wet, with no air pockets left.
  2. The water level in the vase was higher than the straw’s end.

Solution:

  • Remove the Plant Straw and let the soil dry out.
  • Squeeze the wick so it’s moist but not dripping wet, then reinstall.
  • To avoid future issues, lower the water level slightly to stay on the safe side.