This was purchased for my wife as a Christmas gift. They look beautiful and we can't wait to use them!
Recipient liked color and shape of vase and looks forward to trying the plant straw.
Order was placed on Dec. 9th and still has not been received. Tracking has not been updated.
Hi Jacey, I’m very sorry to hear about the delay and lack of updates, I understand how frustrating this must be. We’ve been trying to reach you via email to resolve this issue, and ensure your package arrives as quickly as possible. Thank you for your patience, and please know that we’re committed to making this right for you!
I recently left a less than satisfied review due to not receiving items in time but I received help and got an updated tracking link, was able to get the gift in time and recipient loved it.
Hi Seth, thank you so much for updating your review! We’re thrilled to hear the gift arrived in time and that it was well-received. Your kind words about our team mean a lot to us, and we’re always here to help if you need anything in the future. Happy holidays!
Hi, I still haven’t received my order and never received a tracking number. I would love to give a review once the order has been received.
Hi Laura, I'm sorry to hear that your order hasn't arrived yet and that you haven't received a tracking number. I completely understand your frustration! Please know that this is not the experience we aim for, and we'll look into what may have gone wrong here - we're commited to making this right! You've heard from us in a separate email, and we're looking forward to hearing back from you.
While I expected delivery from Sweden to be slow, I didn't expect it to be *this* slow. 14 days and they haven't arrived yet.
Hi Brad, I’m so sorry to hear your order is delayed! International shipping can sometimes take longer than expected during high demand seasons, and I completely understand your frustration. We’re looking into this and will reach out to you via email shortly to assist further. Thank you for your patience!
Great gift for a plant lover.
Hi Peg, I'm sorry to hear about your experience. Shipping delays are frustrating, and we want to make this right. We'll email you about your order, so we can investigate this and assist you right away.
I‘ve tried only the M size. I think I need more time to analyze if it function properly. I also consider that maybe I don’t get it how it works 😅
I've been so happy with the ones I own that I purchased a Plant Straw for a friend of mine as a gift. It came in such nice packaging and with an included guide, which made it very simple for my friend to get it up as soon as they got home.
Thank you for the kind words! Happy dancing our way into the week! :)
The cost of the straw is too expensive. It is probably my fault but I thought the glass container was included. If I had realized it was not I never would have bought it
Thank you for your feedback! We're sorry to hear that the product did not meet your expectations. We strive to make all details as clear as possible, and we apologize if there was any confusion regarding the glass containers. Your satisfaction is important to us, so please feel free to reach out to our support team if you'd like assistance with a return or any other concerns.
Så snygg produkt och kul att arbeta med! Ska bli så kul att få se kunderna att se och testa den!
Amazing product! Keeps my plants watered without any fuss. Don't understand the 1 star reviews?
It depends on how well you can bury the rope in the soil. We have a herb with delicate roots that we couldn't disturb. It nearly died when we went on holiday. Our other plants managed to suck quite a bit of water but still needed some attention when we got back from holiday. It is a great idea though and they look great.
De plantstraws verkoop ik in mijn woonwinkel en de klanten zijn erg enthousiast. De variatie in kleur vinden ze ook erg leuk.
En het werkt ook nog, hoe mooi.
Unfortunately they do not work that well. I am very disappointed as the product was quite expensive.
Hi Sarah! Oh no, I'm sorry your purchase did not meet your expectations. Please feel free to reach out for some guidance on the way, we're right here!