Shipping Policy Xmas22

Holiday Season 2022

Small business gift shopping 101: Order in time! 🥹❤️🎁

Here's some dates to keep in mind! The dates apply to Standard Post: Intl. Mail options, to get your delivery on Dec 23. There are also other options, read more below!

🇸🇪Sweden: Order before Dec 21

🇪🇺EU, Norway & Switzerland: Order before Dec 11

🌏Rest of the world: Order before Nov 27

You can also download and print my free I owe you/gift cards if you take a chance and order later, or (worst case 🤞) if your shipment is delayed!

We strive to dispatch orders daily on business days! We're a family business, and pack all orders from the studio or workshop.

📍Norrbackagatan 9, Stockholm
In studio shopping & pickup by appointment, reach out to schedule a visit! Temporarily closed in December as I’ll be in the workshop in Småland most of the time 😇 

Average delivery times

Standard Post: Intl. Mail

Sweden: Varubrev 1-2 business days.
Europe: 4 (allow up to 10) business days
Outside Europe: 6 (allow up to 28) business days
Note: In some countries, the standard post option cannot be tracked online. For example, this delivery method cannot be tracked in the US where USPS handles the delivery. A tracking number is however provided, to be used in contact with local and Swedish postal services. If the tracking link indicates that your parcel is still in Sweden after some time, it's often because the tracking ended here. 

Standard Post: Registered Mail

Sweden: REK 1-2 business days. Delivered to service point. 
Europe: 4 (allow up to 10) business days. Delivered to a pick up point. 
Outside Europe: 6 (allow up to 14) business days. Delivered to a pick up point. 

Fedex Home delivery

Europe: 2 (allow up to 6) business days
Outside Europe: 4 (allow up to 8) business days
Note: Fedex might try to reach you, or ask you to sign the delivery. Don’t forget to leave your phone number upon checkout! :)

DHL Service Point

Sweden: 2-3 business days, select Service Point at check out

Bring DK

Denmark: 2-3 business days

DHL Express

Italy & the Netherlands: 3-4 business days

Unclaimed packages

Unclaimed parcels are refunded when they come in return to us. The cost for original shipping is deducted from your refund. Standard Post / Intl. Mail: If you have not received notice to pick up your parcel within the average delivery times stated above: use the tracking number provided by us in the shipping confirmation email in contact with your local postal service provider (fx. PostNord, USPS, La Poste, Österreichische Post, Bpost, PostNL, Canada Post, Posti, Poste Italiane and more) to prevent the parcel from being returned to us.